11 November 2022

Who we are

‘We’ ‘Us’ ‘Our’ refers to Bartin (bartinofficial.com). Our cookie policy is designed to describe to you the user of “bartinofficial.com” how we use and process data, cookies and other similar technologies throughout our website. We may need to change our policy from time to time at which point it will be updated here. If you have any questions please reach out to us. You privacy is of utmost importance to us and we try to minimise the use of data collecting technologies within our site.

How do we collect data

Data or information is collected either directly from you interacting with our website, such as adding products to our basket, checkout processing, commenting or reviewing, or by indirect action such as your device interacting with our site.

Information collected directly:

1. When you create an account with us.
2. Subscribing to a newsletter or mailing system (you have the right to withdraw/unsubscribe at any time)
3. When you purchase items or interact with our digital platforms.
4. When entering into a contract such as purchasing a product from our site.
5. When you contact us or interact with events.

For this type of information it will depend on how you interact with our website and what information you give us directly. This may include but not limited to:

1. Your identity and contact details (name, address, phone number, email addresses, line contact, gender, date of birth, nationality)
2. Your personal status (including your title);
3. Purchases (including purchase history, wishlists, order details);
4. Your preferences (size, colour, custiomizations);
5. Certain payment information (including billing information, payment type or method, charge or credit card number);
6. Other information you may provide by filling forms or by contacting us.

Information is also collected indirectly:

To use our website some cookies are required. We may collect some data from you such as your IP address or other browsing information (including browser, operating system, device model). Other cookies are there to help us provide a better service to you or to help us personalize and offer you a better experience whilst using our platform. Some cookies are to help us with marketing and advertising. You have the power to change cookies to your preference or even outright reject all.

We may also collect data through communication from emails or phone calls about you of other friends or family members, that you might provide to us. By giving us information about other people you submit that you have contact them and sought permissions to divulge and share information about them with us. We do not collect data from children under the age of 16 years old. If we find out we have data from children under the age of 16 it will be deleted. Our website is not intended to be used by children under the age of 16 and any purchases for children must be made by a consenting adult.

How we use your data

We may need to process your data for many reasons:

Legal:

1. If we have to process personal data in relation and subject to laws.
2. Conduct identity checks to verify who you are#
3. Manage complaints and litigation
4. To detect and prevent fraud and illegal activity and to protect your transactions
5. Provide information to regulators when needed and permitted by law
6. Prevent danger to life, body or health of a person
7. To comply with the contract made between you and Bartin
8. If it is in order to benefit Bartin in any way that doesn’t encroach or hold less weight than you personal data rights.

Service:

1. Provide you with products that you have asked for or recommend new products that we think you might prefer.
2. Communicate promotions or other information with you.
3. Provide you presale and post sale services
4. To manage refunds
5. Monitor and improve our digital platforms
6. Conduct statistical analysis to improve our services and our products

We may keep your data for as long as necessary to deal with legal requirements or to protect our legal interests.

For potential customers we keep your data for 3 years from your last interaction with us.

For current customers we keep your data as long as you have an account with us or as long as we deem necessary to follow up on orders or customer concerns or orders. This can be up to ten years at which point your information will be archived if there have been no interactions between you and Bartin.

Cookies are stored for up to one year of being installed on your device

Disclosing data and/or information with third parties

We share information and data with some third parties. such as application and content providers, advertising platforms, networks and social media sites as well as marketing and advertising companies that work with us. We do not share data with platforms outside of the scope of work that we need to operate. These third parties may use web beacons, tracking device, cookies or such like through our website and digital platforms. These companies may use your information to provide you with targeted content. We do not control these third parties’ tracking technologies or how they may be used. Please contact us if you have any questions regarding our third party platforms and services.

What rights do you have to your data

You have the rights to request access, rectification, erasure and portability of your personal data or restrict and object to the processing of your personal data at any time.

Your right of access and rectification:

You may at any time request access to the data on you that we have stored in our database. You also may the rights to change and edit data that you have previously submitted to us. You may also ask for data that you may think we have collected without your consent or may have incorrectly entered into our database.

Your right to be forgotten: You may request to delete data on behalf of one that is deceased providing you provide substantial evidence to corroborate. You also may have the rights to be forgotten providing that the data is no longer applicable for what it was once collected for or if the data no longer represents you.

Your right to restriction of processing: In some circumstances you can request that we do not process your data. For example; you can request we restrict our use of data if you contest its accuracy, if the processing of your Personal Data is determined to be unlawful, or if we no longer need your Personal Data for processing but we have retained it as permitted by law

Your right to data portability: You may request that we provide you a copy of, or access to, all or part of such Personal Data in structured, commonly used and machine-readable format. When technically feasible you also have the right to ask us to transfer data to another controller.

Your right to object to processing: You may have the right to object to that processing of your data. Unless we provide legitimate reasons as to why we shouldn’t respect your rights and freedoms we must stop processing your data. Exceptions include in circumstances such as we need the data to pursue legal pursuits or similar interests; where we feel we have strong legitimate reasons to continue processing your data.

We understand and respect for your right to privacy and control of your own data. We will always, if legally possible, respect your choices for how your data is used.

If you feel that you want to discuss your rights, you may contact your data protection authority or contact us for help on this matter.

Please note that upon exercising any of these rights we will ask for a copy of your legal identity and may contact your further to protect your information and to prevent fraud.

How we protect your data

At Bartin we have strict data protection processes in place. If we feel that your information is at risk you will be notified as required by law. All data is strictly need to know and only accessible to those in the company responsible for processing particular and specific data when needed. Data passed to third parties is restricted to need to know as well. As much as we can protect your data at Bartin, when processing data over the internet there are dangers and we cannot be responsible for theft or damage of data or information while in transmission. Transmitting data over the internet is at your own risk. Once it reaches us it is then under our responsibility as per law.

Changes to policy

Our Privacy Policy reflects our current practices and may change. This document is dated and as and when we update, this “effective date” will be updated too.

Cookies

A cookie is a small text file stored on your computer, tablet or mobile phone that makes it possible to save and track data about your use of the website. bartinofficial.com uses cookies for many reasons, for example adding products to baskets or process payments. Cookies are managed by your Internet browser.
By continuing to use bartinofficial.com, you consent to our cookie settings and agree that you understand the terms of our cookies policy.

There are two types of cookies on our website:

– Essential Cookies
These cookies are required and allow you to use the main features of the website, such as storing your product selection in your basket. These cookies make browsing easier and are required to make online purchases.

– Third-party cookies
These are particularly statistical analysis cookies that collect information about navigation on our website, thereby enabling us to improve your user experience and tailor the services to your preferences. There are also advertising cookies that aim to personalise and/or improve the content and browsing experience by providing you with interest-based services on other websites.
All of the information collected is anonymous.

We also use a Facebook Pixel. This is a tracking code installed on all pages of this website to collect or receive information from the websites and elsewhere on the internet. We may use this information to create custom audiences for ads, measure conversion rates for specific audiences  and/or use this information to target people on Facebook with relevant ads. The information shared with Facebook will be used in accordance with Facebook’s Data Policy under Facebook’s responsibility.

You can easily disable and/or delete cookies from your computer, tablet or mobile phone by managing your browser settings.
We recommend that you do not disable essential cookies as the website may not function properly.